一、人力资源管理:(Human Resource Management ,HRM)
人力资源经理:( human resource manager) 高级管理人员:(executive) / i`gzekjutiv
职业:(profession) 道德标准:(ethics)
操作工:(operative employees) 专家:(specialist)
人力资源认证协会:(the Human Resource Certification Institute,HRCI)
二、外部环境:(external environment)
内部环境:(internal environment) 政策:(policy)
企业文化:(corporate culture) 目标:(mission)
股东:(shareholders) 非正式组织:(informal organization)
跨国公司:(multinational corporation,MNC) 管理多样性:(managing diversity)
三、工作:(job)
职位:(posting) 工作分析:(job analysis)
工作说明:(job description) 工作规范:(job specification)
工作分析计划表:(job analysis schedule,JAS) 行政秘书:(executive secretary)
职位分析问卷调查法:(Management Position Description Questionnaire,MPDQ)
地区服务经理助理:(assistant district service manager)
四、人力资源计划:(Human Resource Planning,HRP)
战略规划:(strategic planning) 长期趋势:(long term trend)
要求预测:(requirement forecast) 供给预测:(availability forecast)
管理人力储备:(management inventory) 裁减:(downsizing)
人力资源信息系统:(Human Resource Information System,HRIS)
五、招聘:(recruitment)
员工申请表:(employee requisition) 招聘方法:(recruitment methods)
内部提升:(Promotion From Within ,PFW) 工作公告:(job posting)
广告:(advertising) 职业介绍所:(employment agency)
特殊事件:(special events) 实习:(internship)
六、选择:(selection)
选择率:(selection rate) 简历:(resume)
标准化:(standardization) 有效性:(validity)
客观性:(objectivity) 规范:(norm)
录用分数线:(cutoff score) 准确度:(aiming)
业务知识测试:(job knowledge tests) 求职面试:(employment interview)
非结构化面试:(unstructured interview) 结构化面试:(structured interview)
小组面试:(group interview) 职业兴趣测试:(vocational interest tests)
会议型面试:(board interview)
七、组织变化与人力资源开发
人力资源开发:(Human Resource Development,HRD) 培训:(training)
开发:(development) 定位:(orientation)
训练:(coaching) 辅导:(mentoring)
经营管理策略:(business games) 案例研究:(case study)
会议方法:(conference method) 角色扮演:(role playing)
工作轮换:(job rotating) 在职培训:(on-the-job training ,OJT)
媒介:(media)
八、企业文化与组织发展
企业文化:(corporate culture) 组织发展:(organization development,OD)
调查反馈:(survey feedback) 质量圈:(quality circles)
目标管理:(management by objective,MBO) 全面质量管理:(Total Quality Management,TQM)
团队建设:(team building)
九、职业计划与发展
职业:(career) 职业计划:(career planning)
职业道路:(career path) 职业发展:(career development)
自我评价:(self-assessment) 职业动机:(career anchors)
十、绩效评价
绩效评价:(Performance Appraisal,PA) 小组评价:(group appraisal)
业绩评定表:(rating scales method) 关键事件法:(critical incident method)
排列法:(ranking method) 平行比较法:(paired comparison)
硬性分布法:(forced distribution method) 晕圈错误:(halo error)
宽松:(leniency) 严格:(strictness)
360o反馈:(360-degree feedback) 叙述法:(essay method)
集中趋势:(central tendency)
十一、报酬与福利
报酬:(compensation) 非经济报酬:(no financial compensation)
直接经济报酬:(direct financial compensation)
间接经济报酬:(indirect financial compensation)
公平:(equity) 外部公平:(external equity)
内部公平:(internal equity) 员工公平:(employee equity)
小组公平:(team equity) 工资水平领先者:(pay leaders)
现行工资率:(going rate) 工资水平居后者:(pay followers)
劳动力市场:(labor market) 工作评价:(job evaluation)
排列法:(ranking method) 分类法:(classification method)
因素比较法:(factor comparison method) 评分法:(point method)
工作定价:(job pricing) 工资等级:(pay grade)
工资曲线:(wage curve) 工资幅度:(pay range)
海氏指示图表个人能力分析法:(Hay Guide Chart-profile Method)
十二、福利和其它报酬问题
福利(间接经济补偿) 员工股权计划:(employee stock ownership plan,ESOP)
值班津贴:(shift differential) 奖金:(incentive compensation)
分红制:(profit sharing)
十三、安全与健康的工作环境
安全:(safety) 健康:(health)
频率:(frequency rate) 紧张:(stress)
角色冲突:(role conflict) 催眠法:(hypnosis)
酗酒:(alcoholism)
十四、员工和劳动关系
工会:(union) 地方工会:(local union)
行业工会:(craft union) 产业工会:(industrial union)
全国工会:(national union) 谈判组:(bargaining union)
劳资谈判:(collective bargaining) 仲裁:(arbitration)
罢工:(strike) 内部员工关系:(internal employee relations)
纪律:(discipline) 纪律处分:(disciplinary action)
申诉:(grievance) 降职:(demotion)
调动:(transfer) 晋升:(promotion)
